Passwords, reset links and email codes

Reset your password, and what to do when an email link will not open.

Resetting your password

  1. On the sign-in screen choose "Forgot password?" and enter your email.
  2. Click the link in the email, or type the 6 digit code from the email into the app - both work.
  3. Choose a new password.

When a link will not open

Corporate mail scanners and cross-device situations sometimes kill email links. Every KiwiBudget email (confirmation, reset, sign-in) includes a 6 digit code as a fallback - type it into the app instead.

Codes are single-use and the newest email wins: if you request a resend, older codes stop working.

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